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Client Contract

FIRST CLASS PET WEDDING ASSISTANTS PTY LTD ABN 23 165 719 853

Client Contract

First Class Pet Wedding Assistants Pty Ltd ABN 23 165 719 853 (the “Company”) and , the client agree as follows:

1) Definitions

In this Agreement the following words and phrases shall have the following meanings unless inconsistent with the context or subject matter:

  1. "Agreement" means this document including the Veterinary Release Agreement annexed and any other schedules or annexures;
  2. "Booking" means the booking made by the Client to First Class Pet Sitting/First Class Pet Wedding Assistants for the provision of the Services for the Pet;
  3. "Client" means the primary owner and caretaker of the Pet who is requesting the Services for the Pet from First Class Pet Sitting/First Class Pet Wedding Assistants or such other person as authorised by the Client in writing to contact and liaise with First Class Pet Sitting/First Class Pet Wedding Assistants in relation to the Booking or the Services to be provided to the Pet;
  4. "First Class Pet Sitting/First Class Pet Wedding Assistants" means the pet sitting, pet wedding assistant and dog walking business, operated by First Class Pet Wedding Assistants Pty Ltd ABN 23 165 719 853, and includes, where relevant, the Pet Sitters;
  5. "Invoice" means the tax invoice to be given by First Class Pet Sitting/First Class Pet Wedding Assistants to the Client following the Client's Booking which sets out the Service Fee and the full details of the Booking;
  6. "Non-Peak Period" means any period other than a "Peak Period";
  7. "Peak Period" means Queensland State School holiday periods and Queensland gazetted public holidays;
  8. "Pet" means the domestic animal owned by the Client for which the Services are to be provided;
  9. "Pet Sitter" or “Pet Wedding Assistant” means the individual officer(s) of First Class Pet Wedding Assistants Pty Ltd or any independent contractor engaged by First Class Pet Sitting/First Class Pet Wedding Assistants to provide the Services to the Client on behalf of First Class Pet Sitting/First Class Pet Wedding Assistants;
  10. "Service Fee" means the payment(s) to be made by the Client to First Class Pet Sitting/First Class Pet Wedding Assistants for the provision of the Services as specified on the Invoice;
  11. "Services" means the pet sitting and/or dog walking services (including but not limited to wedding assistants, funeral assistants, pet taxis or overnight stays) and the overall care of domestic animals to be provided by the Pet Sitter on behalf of First Class Pet Sitting/First Class Pet Wedding Assistants ) for the Pet.

2) Provision of Services

  • First Class Pet Sitting/First Class Pet Wedding Assistants agrees to provide the Services to the Client and the Client agrees to accept the Services of First Class Pet Sitting/First Class Pet Wedding Assistants and to pay the Service Fee for the Services, together with any applicable GST, on the terms and conditions set out in this Agreement.

3) Bookings and Payment

  1. For any Booking made by the Client to First Class Pet Sitting/First Class Pet Wedding Assistants, full payment is required at the time of confirmation of the Booking and until such time as full payment of the Service Fee has been received by First Class Pet Sitting/First Class Pet Wedding Assistants, the Booking is deemed to only be a tentative booking. In the case of a booking for a Pet Wedding Assistant, the booking date will be held upon receival of a 50% deposit.
  2. Bookings can be made by the Client either by telephone, mail, email or by using the booking form located on First Class Pet Sitting/First Class Pet Wedding Assistants's website. Should the Client not complete the formal booking form for whatever reason, the information provided to First Class Pet Sitting/First Class Pet Wedding Assistants by telephone, mail or email, or the information provided by the Client to the Pet Sitter in any initial interview between the Client and Pet Sitter will constitute the terms of the Booking. To confirm the Booking, First Class Pet Sitting/First Class Pet Wedding Assistants will send to the Client by email or post an Invoice. It is the responsibility of the Client to ensure the details contained in the Invoice are correct.
  3. First Class Pet Sitting/First Class Pet Wedding Assistants will not commence provision of the Services until such time as any amendments requested to the Invoice have been made by the Client and agreed to by First Class Pet Sitting/First Class Pet Wedding Assistants and until such time as full payment of the Service Fee is received by First Class Pet Sitting/First Class Pet Wedding Assistants.
  4. First Class Pet Sitting/First Class Pet Wedding Assistants accepts payment of the Service Fee by cash or direct deposit only.
  5. In relation to any Booking, the Client acknowledges and agrees that an ‘Overnight Visit’ means the Pet Sitter will be present in the Client's home for a nine (9) hour period which can be broken into segments at the sole discretion of the Pet Sitter.
  6. In relation to any Booking, the Client acknowledges and agrees that a ‘Day Stay’ means the Pet Sitter will be present in the Client's home for five (5) hours over the course of the day.
  7. Only under exceptional circumstances and at the absolute discretion of First Class Pet Sitting/First Class Pet Wedding Assistants will a refund be made to the Client if the Client returns earlier than the date stated in the Booking and advises First Class Pet Sitting/First Class Pet Wedding Assistants that the Services are not required for the full length of time requested in the Booking.
  8. First Class Pet Sitting/First Class Pet Wedding Assistants offers a "Lowest Price Guaranteed" promise. If the Client can present First Class Pet Sitting/First Class Pet Wedding Assistants with a written formal quote from a fully insured, police checked and registered pet sitting company for a Service of equal value, First Class Pet Sitting/First Class Pet Wedding Assistants agrees to beat the price of the competitor. It will be at the sole discretion of First Class Pet Sitting/First Class Pet Wedding Assistants as to the amount by which it beats the price of the competitor and the Client acknowledges that this may only be the price of the competitor rounded up to the next whole dollar.
  9. First Class Pet Sitting/First Class Pet Wedding Assistants will provide a 10% discount on the Service Fee to Clients who are also pensioners, provided the Client provides a valid Pensioner Concession Card to First Class Pet Sitting/First Class Pet Wedding Assistants at the time payment of the Service Fee is made.
  10. First Class Pet Sitting/First Class Pet Wedding Assistants agrees to use its best endeavours to accommodate late Bookings during Peak Periods but it reserves the right to apply a surcharge to any late Booking if First Class Pet Sitting/First Class Pet Wedding Assistants considers such a surcharge to be appropriate, in its absolute discretion, given the lateness of the Booking when compared to the date on which the Client wishes the Services to be provided. Without limiting the rights of First Class Pet Sitting/First Class Pet Wedding Assistants in this regard, First Class Pet Sitting/First Class Pet Wedding Assistants will impose a late fee of $15.00 if the Client makes a Booking less than 24 hours prior to the proposed commencement date and time of any Service. For any other Booking which First Class Pet Sitting/First Class Pet Wedding Assistants considers to be a late booking, it will advise the surcharge to be imposed at the time of the Booking.

4) Cancellations

  1.  First Class Pet Sitting/First Class Pet Wedding Assistants imposes the following cancellation schedule for all Bookings (except Pet Wedding Assistant bookings):
Date of Cancellation :  Percentage of Service Fee that is payable upon cancellation
0-48 hours prior to commencement date of any Service, whether during Peak Periods or Non-Peak Periods :  100% (i.e. the entire Service Fee is required to be paid)
Between 48 hours to 5 days prior to commencement date of any Service during Peak Periods or Non-Peak Periods :  50% (i.e. 50% of the Service Fee is required to be paid)
Between 5 days to 10 days prior to commencement date of any Service during Peak Periods or Non-Peak Periods :  25% (i.e. 25% of the Service Fee is required to be paid)
  1. The percentage of the Service Fee reffered to in the above table is to be paid to First Class Pet Sitting/First Class Pet Wedding Assistants on or before the date the provision of the Services was due to commence.
  2. Client agrees to pay 50% Deposit at the time the booking is made. The remaining amount must be paid prior to the service commencement date. Client agrees the cancellation fee can be taken from the deposit amount.
  3. One (1) month notice or thirty-one (31) days notice is required for the cancellation of a pet wedding assistant booking. Any less than one (1) month notice or thirty-one (31) days notice will result in no refund of the total cost.

5) First Class Pet Sitting/First Class Pet Wedding Assistants’s Pet Sitters

  • Pet Sitters are allocated to Clients at the sole discretion of First Class Pet Sitting/First Class Pet Wedding Assistants. The Client agrees that First Class Pet Sitting/First Class Pet Wedding Assistants may organise a replacement Pet Sitter in exceptional circumstances including but not limited to injury, sickness, logistical or transportation reasons on the part of the Pet Sitter.

6) Client’s Obligations with respect to the Client's property and the Pet

  1. Client's Plants
    i. The Client acknowledges and agrees that the Services being provided by First Class Pet Sitting/First Class Pet Wedding Assistants relate solely to caring for the Pet. First Class Pet Sitting/First Class Pet Wedding Assistants will consider all requests by the Client to water indoor or outdoor plants during the period of the provision of the Services but it is under no obligation to agree to providing such additional services. Should First Class Pet Sitting/First Class Pet Wedding Assistants agree to water any plants of the Client, the Client agrees to direct First Class Pet Sitting/First Class Pet Wedding Assistants to which outdoor plants require attention and to place all indoor plants together on a suitable waterproof surface.
  2. Pet safety and security
    i. The Client is responsible for providing a safe and secure environment in his/her home such that the Pet is unable to escape or wander from the Client's home and/or the Client's yard or any outdoor area surrounding the home.
  3. Pet equipment and supplies
    i. The Client is required to supply safe equipment and all necessary equipment and supplies for the duration of the Services. This includes but is not limited to, as applicable to the Pet, a high quality lead, sturdy collar/halter/harness with identification tag secured, pooper-scoopers, pet food, cleaning supplies, litter tray and scoop, fresh litter and clearly labelled medicines.
    ii. The Client authorises First Class Pet Sitting/First Class Pet Wedding Assistants to purchase any provisions, equipment and supplies for the replenishment of any items that are exhausted prior to the completion of the Services that First Class Pet Sitting/First Class Pet Wedding Assistants considers to be necessary for the Pet, in its absolute discretion. The Client agrees to reimburse First Class Pet Sitting/First Class Pet Wedding Assistants within seven (7) days of written notification by First Class Pet Sitting/First Class Pet Wedding Assistants to the Client of any such purchases. First Class Pet Sitting/First Class Pet Wedding Assistants agrees to keep a record of all purchases and valid receipts for same which can be provided to the Client upon request.

7) Limitation of Liability

  1. First Class Pet Sitting/First Class Pet Wedding Assistants operates as a reputable, properly registered and fully insured business ,however, the Client acknowledges that he or she is solely responsible for assessing the reliability and suitability of First Class Pet Sitting/First Class Pet Wedding Assistants in relation to the Services to be provided to the Pet.
  2. The Client accepts all risks and responsibility for all loss, damage, costs and other consequences resulting from the provision of the Services other than any loss, damage, cost or other consequence occasioned by the negligence of First Class Pet Sitting/First Class Pet Wedding Assistants.
  3. The Client must notify First Class Pet Sitting/First Class Pet Wedding Assistants of every person who has been granted access to or will have access to the Client's home during the period of provision of the Services at the time the Booking is made. The Client accepts all risks and responsibility for loss or damage to the Client’s property or Pet as a result of other persons having access to the Client’s home during the period of provision of the Services, or if the Client's home is not properly secured by any such person.
  4. The Client must provide First Class Pet Sitting/First Class Pet Wedding Assistants with all required keys and security devices to allow the Pet Sitter access to the Client's home during the period of provision of the Services. Specifically, and so as to ensure First Class Pet Sitting/First Class Pet Wedding Assistants and the Pet Sitter both have access to the Client's home at all times during the provision of the Services, the Client agrees to provide First Class Pet Sitting/First Class Pet Wedding Assistants with two (2) copies of all required keys to access the Client's home, or should only one (1) copy be provided, the Client hereby consents to First Class Pet Sitting/First Class Pet Wedding Assistants arranging for a second set of keys to be cut at the Client's expense. All keys and security devices will at all times remain the property of the Client and upon the conclusion of the provision of the Services, First Class Pet Sitting/First Class Pet Wedding Assistants will ensure the keys and security devices are returned to the Client. First Class Pet Sitting/First Class Pet Wedding Assistants will use its best endeavours to secure the Client's keys and security devices at all times however should a key or security device be lost, the person responsible for the loss, being either First Class Pet Sitting/First Class Pet Wedding Assistants or the individual Pet Sitter, will bear the costs of replacing the lost key or device.
  5. The Client accepts all risks and responsibility for all loss, damage, costs and other consequences resulting from the water of plants by First Class Pet Sitting/First Class Pet Wedding Assistants as referred to in clause 6(a).
  6. First Class Pet Sitting/First Class Pet Wedding Assistants confirms that at all times during the period of provision of the Services it will take every reasonable care with the Client's home, however, the Client accepts all risks and responsibility for all loss, damage, costs and other consequences howsoever caused to the Client's home, the Pet or any other person or animal during the period of provision of the Services, other than any loss, damage, cost or other consequence occasioned by the negligence of First Class Pet Sitting/First Class Pet Wedding Assistants. If the Client's home is affected by any act of nature, burglary, vandalism, the actions of a third party or any other circumstance which is beyond the reasonable control of First Class Pet Sitting/First Class Pet Wedding Assistants, First Class Pet Sitting/First Class Pet Wedding Assistants will use all reasonable means to contact the Client to inform the Client of the situation. It is the responsibility of the Client to decide upon the course of action to be taken to deal with the situation, including who they wish to appoint as the person to be responsible for actioning his/her instructions. If First Class Pet Sitting/First Class Pet Wedding Assistants is unable to contact the Client, the Client authorises First Class Pet Sitting/First Class Pet Wedding Assistants to contact the Client's emergency contact , as appointed in the Booking, and agrees that the emergency contract will be responsible for acting in the place of the Client to deal with the situation. If First Class Pet Sitting/First Class Pet Wedding Assistants is unable to contact the Client or the Client's emergency contract, the Client authorises and agrees that First Class Pet Sitting/First Class Pet Wedding Assistants will act in the Client's place to attempt to resolve the situation. In such a circumstance, the Client agrees that First Class Pet Sitting/First Class Pet Wedding Assistants is only responsible for acting, as First Class Pet Sitting/First Class Pet Wedding Assistants considers necessary in its absolute discretion, in order to secure the Client's home and undertake any essential or emergency repairs. The Client agrees that the cost of any such actions by First Class Pet Sitting/First Class Pet Wedding Assistants, including the cost of undertaking any repairs, will be borne by the Client in full. The Client agrees to reimburse First Class Pet Sitting/First Class Pet Wedding Assistants within seven (7) days of written notification by First Class Pet Sitting/First Class Pet Wedding Assistants to the Client of any such costs and expenses incurred. First Class Pet Sitting/First Class Pet Wedding Assistants agrees to keep a record of all purchases and valid receipts for same which can be provided to the Client upon request. Should it be necessary in such a situation, First Class Pet Sitting/First Class Pet Wedding Assistants will arrange for the Pet to be boarded at a suitable kennel or boarding facility of the Pet Sitter's choosing, in its absolute discretion. The Client acknowledges and agrees that it will be responsible for all costs associated with such boarding.
  7. The Client accepts full responsibility for all medical expenses resulting from an injury to a Pet Sitter or any other person or animal which is caused or contributed to by the actions or behaviour of the Pet.

8) Indemnity and Release

  1. The Client agrees that First Class Pet Sitting/First Class Pet Wedding Assistants will have no responsibility for any loss or damage to any property of the Client or the Client's Pet during the period of the Services, other than such loss or damage which is occasioned by the negligence of First Class Pet Sitting/First Class Pet Wedding Assistants or its Pet Sitters.
  2. To the full extent permitted by law, the Client releases and discharges First Class Pet Sitting/First Class Pet Wedding Assistants and its Pet Sitters from:
    i. all claims and demands on First Class Pet Sitting/First Class Pet Wedding Assistants;
    ii. any loss or damage caused to the Client, its Pet or any other person or animal whether by way of death of, injury to, any person or animal of any nature or kind, accident or damage to property, or otherwise arising directly or indirectly from or incidental to the provision of the Services by First Class Pet Sitting/First Class Pet Wedding Assistants, other than such loss or damage which is occasioned by the negligence of First Class Pet Sitting/First Class Pet Wedding Assistants or its Pet Sitters.
  3. The Client agrees to release and hold harmless and indemnify and keep indemnified First Class Pet Sitting/First Class Pet Wedding Assistants, and its officers, employees, contractors, consultants, agents, from and against any and all injuries, actions, proceedings, claims, demands, liabilities, losses, damages, costs, penalties and all expenses legal or otherwise (including solicitor client costs on a full indemnity basis) whether suffered by the Client, the Pet or any third party (including animal) arising out of or alleged to arise out of the provision of the Services by First Class Pet Sitting/First Class Pet Wedding Assistants, the actions of the Pet Sitter, the actions or the behaviour of the Pet, the Client's failure to comply with this Agreement, or from the Client's violation of any applicable law other than where such injuries, actions, proceedings, claims, demands, liabilities, losses, damages, costs, penalties or expenses was occasioned by the negligence of First Class Pet Sitting/First Class Pet Wedding Assistants.

9) Multiple Client and Pet Arrangements

  1. The Client acknowledges and agrees that First Class Pet Sitting/First Class Pet Wedding Assistants is only engaged to provide the Services to the Client and its Pet.
  2. Only in exceptional circumstances, at the sole discretion of First Class Pet Sitting/First Class Pet Wedding Assistants, will First Class Pet Sitting/First Class Pet Wedding Assistants agree to provide the Services to a "visiting pet" or any other animal that does not ordinarily reside at the Client's home. If the Client wishes First Class Pet Sitting/First Class Pet Wedding Assistants to provide the Services to any other animal other than the Pet, such a request must be made by the Client at the time of the Booking. If First Class Pet Sitting/First Class Pet Wedding Assistants is agreeable to such a request, the usual Service Fee will be payable by the Client for the other animal in accordance with clause 3). The Client acknowledges and agrees that if the Services are requested of any other animal other than the Pet, First Class Pet Sitting/First Class Pet Wedding Assistants will deem the Client to have the legal rights to the animal and will accept no responsibility for any dispute arising between the Client and any other person as to whether the Services or any other action whatsoever should have been taken in relation to the animal.
  3. If a Client's neighbour makes a Booking for the Pet Sitter allocated to the Client to walk his/her animal as well, both the original Client and the neighbour will be deemed to be Clients of First Class Pet Sitting/First Class Pet Wedding Assistants and subject to this Agreement. The neighbouring owner must sign this Agreement before the Services are provided. First Class Pet Sitting/First Class Pet Wedding Assistants may refuse, in its absolute discretion, to provide the Services to the neighbouring owner if First Class Pet Sitting/First Class Pet Wedding Assistants does not consider that the Pets are compatible such that the Services can be provided to both Pets at the same time in a safe and secure manner. In circumstances where the Pets receive the Services together, the Clients acknowledge and agree that they are jointly responsible for each of the Pet's behaviour and that the responsibly and liability for any injury, loss, damage, accident or other consequence to either Pet or any other person or animal will be borne by the Client jointly, including but not limited to the cost of any veterinary services required to any Pet or other animal.
  4. If the Client obtains an additional pet between the signing of this Agreement and the commencement date for the provision of the Services, the terms and conditions in this Agreement will apply to all Pets residing at the Client's home at the commencement of the period of provision of the Services. The Client acknowledges and agrees that the Service Fee will be payable for any additional Pet not stated in the original Booking. Upon such an occurrence, First Class Pet Sitting/First Class Pet Wedding Assistants will issue an amended Invoice and the total Service Fee must be paid by the Client in accordance with clause 3 prior to commencement of the provision of the Services.

10) Wedding Assistant Duties

  1. If the Client has requested that First Class Pet Sitting/First Class Pet Wedding Assistants provide the Services during a wedding in which the Pet is to be involved, the Client is responsible for pet-proofing the wedding area and ensuring fences, gates and latches are secure. The Client is responsible for providing the Pet Sitter with a secure lead and collar as well as toileting equipment and dog/cat treats for the duration of the period of the Services.
  2. The Client acknowledges and agrees that First Class Pet Sitting/First Class Pet Wedding Assistants will not be responsible for the safety of any Pet during this period and the Client accepts all risks and responsibility for all loss ,damage, costs and other consequences in relation to the Pet or any other person or animal howsoever caused during the period of provision of the Services, including but not limited to any loss, damage, costs or other consequences arising from the Pet being able to escape the secure wedding area or during transit by First Class Pet Sitting/First Class Pet Wedding Assistants either to or from the wedding venue.
  3. A non-refundable 50% of the total cost deposit is due upon booking and the balance is due on or before the Wedding Day. The 50% of the total cost deposit secures the date of the booking.
  4. The Client takes full responsibility for the reimbursement of any damages made to the venue by their pet(s).
  5. The Client accepts full responsibility for all medical expenses resulting from an injury to a Pet Sitter or any other person or animal which is caused or contributed to by the actions or behaviour of the Pet.
  6. The Client is to provide the Pet Sitter/Pet Wedding Assistant with safe pet transport equipment along with pet wedding attire to which the pet is accustomed for use on the wedding day. The Client accepts the general wear and tear which may occur to this equipment/pet wedding attire and will not ask for any reimbursement by the Pet Sitter/Pet Wedding Assistant or the Company.
  7. If the Pet Sitter/Pet Wedding Assistant does not deem the pet(s) is/are in a reasonable or safe state/mood to attend the wedding, the Client gives the Pet Sitter/Pet Wedding Assistant their permission to relocate the pet(s) to a safe area or return to their home. The Client accepts that the Company and it’s Pet Sitter/Pet Wedding Assistants put the safety and wellbeing of the pet(s) above anything else. The Client will accept the decision, will not request reimbursement and will pay their invoice in full.
  8. In the case where the Pet Sitter/ Pet Wedding Assistant’s car breaks down, the Client gives Pet Sitter/Pet Wedding Assistant permission to transport their pet(s) in any roadworthy vehicle they can locate in order to arrive at the Wedding.
  9. Where the Client’s pet(s) have caused significant damage to the Pet Sitter/ Pet Wedding Assistant’s car and the Client has not provided safe pet transport equipment, the Client will reimburse the Pet Sitter/ Pet Wedding Assistant for the full cost of the damages incurred.

11) Veterinary Treatment

  1. If First Class Pet Sitting/First Class Pet Wedding Assistants considers there is a need for the Pet to receive veterinary treatment during the period of provision of the Services, it will inform the Client of the need for such treatment as soon as practically possible.
  2. It is the responsibility of the Client to then contact his/her emergency contact, as appointed in the Booking, or to direct First Class Pet Sitting/First Class Pet Wedding Assistants to contact the Client's emergency contract on their behalf.
  3. The Client agrees that from the time of contact of the emergency contract, the emergency contact will take over complete care and responsibility for the Pet and from that point onwards, First Class Pet Sitting/First Class Pet Wedding Assistants will be released from all responsibility and liability in relation to the Pet from that point onwards.
  4. If the Client's emergency contract cannot be contacted or cannot assist, the Client authorises and agrees that First Class Pet Sitting/First Class Pet Wedding Assistants will act in his/her place to attempt to resolve the situation. In such a circumstance, the Client agrees that First Class Pet Sitting/First Class Pet Wedding Assistants will take the Pet to the Client's chosen veterinarian, as appointed on the Booking, as soon as practically possible, or in the case of an emergency, to a suitable 24 hour veterinarian of First Class Pet Sitting/First Class Pet Wedding Assistants’s choosing, in its absolute discretion (e.g. 24 hour Emergency veterinarian at Stafford Heights or the Brisbane Veterinary Emergency and Critical Care Service at Albany Creek).
  5. The Client is required to make any pre-payments of accounts as required to allow the veterinary services to commence and First Class Pet Sitting/First Class Pet Wedding Assistants will not be responsible for any such payments or for any delay in the Pet receiving treatment due to the Client's failure to attend to or organise payment.
  6. From the time the Pet is taken to the veterinarian for treatment, the Client agrees that it is then the Client's responsibility or the Client's emergency contact's responsibility to liaise directly with the veterinarian in relation to the treatment to be given and all decisions to be made with respect to the Pet.

12) Termination

  1. First Class Pet Sitting/First Class Pet Wedding Assistants reserves the right to reject a Booking, terminate the Services at any time either prior to or during the provision of the Services or terminate this Agreement, without prior notice, if First Class Pet Sitting/First Class Pet Wedding Assistants considers, in its absolute discretion that any of the following circumstances apply:
    i) the Client has failed to disclose the Pet's fully history including any history of difficult, violent or dangerous behaviour and/or such behaviour has resulted in the Pet Sitter feeling fearful, anxious or concerned in regards to their own safety, the safety of the Pet or the safety of any other person or animal;
    ii) the Client breaches any term or provision of this Agreement; or
    iii) the Client fails to pay the Service Fee or any other costs or expenses properly payable by the Client on or before the date for such payments.
  2. If none of the circumstances referred to in clause 12)a) apply, either party may terminate this Agreement by giving not less than 30 days written notice to the other.
  3. In the event of any of the circumstances referred to in clause 12)a) where provision of the Services has already commenced, the Client authorises First Class Pet Sitting/First Class Pet Wedding Assistants to place the Pet in a suitable kennel or boarding facility chosen by First Class Pet Sitting/First Class Pet Wedding Assistants at its sole discretion. From the time the Pet is taken to the kennel or alternative accommodation/boarding facility, the Client agrees that it becomes the Client's responsibility or the Client's emergency contact's responsibility to liaise directly with the kennel or veterinarian in relation to the treatment/care to be given and all decisions to be made with respect to the Pet from that point onwards. First Class Pet Sitting/First Class Pet Wedding Assistants will be released from all responsibility and liability in relation to the Pet from that point onwards. The Client is required to make any pre-payments of accounts as required to allow the kennel or boarding services to commence and First Class Pet Sitting/First Class Pet Wedding Assistants will not be responsible for any such payments. All future and subsequent charges will also be the sole responsibility of the Client including but not limited to transportation, tranquilizing, treating, kennelling etc.
  4. Termination of the provision of the Services or this Agreement in accordance with this clause 12) shall be without prejudice to the rights of the parties accrued before termination. All restrictions imposed on the Client, and any limitations or releases of liability as set out in this Agreement will survive termination.

13) General

  1. First Class Pet Sitting/First Class Pet Wedding Assistants discloses that it conducts a National Criminal History Check of all of its employees, representatives and the Pet Sitters prior to their initial engagement with First Class Pet Sitting/First Class Pet Wedding Assistants, however, the Client acknowledges and agrees that First Class Pet Sitting/First Class Pet Wedding Assistants is not obligated to conduct any further Criminal History Checks of any employee, representative or Pet Sitter following his/her initial engagement by First Class Pet Sitting/First Class Pet Wedding Assistants. The Client further acknowledges and agrees that First Class Pet Sitting/First Class Pet Wedding Assistants takes no responsibility for and will not be liable in any matter whatsoever if the employee, representative or Pet Sitter commits a crime after the date the National Criminal History Check is conducted.
  2. Any concerns the Client holds in relation to the Services must be discussed within 24 hours of completion of the Services.
  3. This Agreement commences on the date of execution by the Client until terminated in accordance with clause 12).
  4. The Client agrees that this Agreement, once executed, will apply to all future Bookings made by the Client to First Class Pet Sitting/First Class Pet Wedding Assistants in relation to the Services. First Class Pet Sitting/First Class Pet Wedding Assistants agrees to accept all future telephone, mail, website or email Bookings from the Client once this Agreement has been executed and remains in force without requiring any further agreements to be entered into by the Client.
  5. This Agreement constitutes the entire agreement between the Client and First Class Pet Sitting/First Class Pet Wedding Assistants as to the subject matter of this Agreement. All previous negotiations, understandings, representations, warranties or agreements, whether written or oral, between the parties are merged in this Agreement and are of no further effect. No oral explanation or information provided by a party to another affects the meaning or interpretation of this Agreement or constitutes any collateral agreement, warranty or understanding.
  6. The Client agrees that First Class Pet Sitting/First Class Pet Wedding Assistants may from time to time amend, update or change the terms contained in this Agreement provided such changes are first notified to the Client either orally or in writing to the Client's postal or email address or by way of notification on First Class Pet Sitting/First Class Pet Wedding Assistants's website.
  7. First Class Pet Sitting/First Class Pet Wedding Assistants shall not be liable by reason of the failure in the performance of obligations under this Agreement by reason of strikes, riots, fire, explosion, acts of God, governmental action, or any other cause which is beyond the reasonable control of First Class Pet Sitting/First Class Pet Wedding Assistants, including the actions of third parties.
  8. If any provision of this Agreement is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible and will be deemed deleted to the extent that it is not enforceable, and the remaining provisions of the Agreement shall remain in full force and effect.
  9. The failure by First Class Pet Sitting/First Class Pet Wedding Assistants to insist upon or enforce strict performance of any of this Agreement will not be construed as a waiver of any right or remedy of First Class Pet Sitting/First Class Pet Wedding Assistants in respect of any existing or subsequent breach of this Agreement.
  10. No waiver by a party of a provision of this Agreement is binding unless made in writing.
  11. The laws of Queensland govern this Agreement. The Client hereby consents and submits to the non-exclusive jurisdiction and venue of the Courts of the State of Queensland and the Commonwealth of Australia for any cause of action relating to or arising under this Agreement.
  12. Where possible, the obligations of the parties under this Agreement will indefinitely survive the finalisation or discontinuance of this Agreement.
  13. This Agreement shall be for the benefit of and binding upon the parties and their heirs, executors, successors and permitted assigns.
  14. The rights and remedies of a party to this Agreement are in addition to the rights or remedies conferred on the party at law or in equity.

Veterinary Release Agreement

Pet Insurance Details

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I give First Class Pet Sitting/First Class Pet Wedding Assistants permission to transport my Pet(s) and seek veterinary services from a veterinarian or veterinary clinic if any of my Pets appear to be ill, injured or at significant risk of experiencing a medical problem at the commencement of the provision of the Services or at any point in time during the provision of the Services. My preferred veterinarian or veterinary clinic are listed on my Booking forms but should they not be available at the relevant time, I hereby authorise First Class Pet Sitting/First Class Pet Wedding Assistants and the Pet Sitter to engage the services of any other veterinarians or emergency care clinics in their absolute discretion.

The attending clinic or veterinarian are to be informed by First Class Pet Sitting/First Class Pet Wedding Assistants of my requested total diagnosis and treatment limit per Pet/all Pets. I understand that once the condition is deemed not life threatening and/or contact with me is possible, First Class Pet Sitting/First Class Pet Wedding Assistants will contact me regarding any treatments, injury, illness, or potential problems. I understand First Class Pet Sitting/First Class Pet Wedding Assistants use all reasonable means to prevent accidents, illnesses and injuries, but that such problems may arise regardless of how well a Pet is cared for. I authorise First Class Pet Sitting/First Class Pet Wedding Assistants to use their best judgement in handling these situations.

I confirm that First Class Pet Sitting/First Class Pet Wedding Assistants and its Pet Sitters are hereby released from any liability or responsibility for the decision or not to seek veterinary services from a veterinarian or veterinary clinic and for any actions and decisions of the veterinary staff or the health, treatment, injury or death of my Pet(s).

The cost of all veterinary services rendered, including but not limited to diagnosis, treatment, grooming, medical supplies and boarding will be my sole responsibility. I authorise the veterinarian to charge my credit card for all fees and charges incurred. My veterinarian has my credit card details on file and has been informed of my authorisation prior to the commencement of the Services with First Class Pet Sitting/First Class Pet Wedding Assistants. I agree to be responsible for all charges and additional fees upon my return, including but not limited to, veterinary professional fees, extra visit fees, transportation fees or any extra fees for care, supervision and/or emergency caregivers which are deemed necessary by First Class Pet Sitting/First Class Pet Wedding Assistants. I agree to pay such fees in full within 14 days of each incident or otherwise immediately upon my return home (whichever is earlier).
In the interest of providing optimal care for my ill or injured Pet(s), I further authorise my primary veterinarian and First Class Pet Sitting/First Class Pet Wedding Assistants to disclose any medical information or records of my Pet(s) with one another and with any veterinarian or emergency care clinic that First Class Pet Sitting/First Class Pet Wedding Assistants engages as contemplated by this Veterinary Release Agreement.
I agree to notify First Class Pet Sitting/First Class Pet Wedding Assistants of any signs of injury or possible illness before the provision of any Services and as soon as the injury or illness appears. First Class Pet Sitting/First Class Pet Wedding Assistants reserves the right to cancel the Services if it considers the Pet(s) may have a potentially infectious condition. First Class Pet Sitting/First Class Pet Wedding Assistants strives to provide clean and safe Services to each Client and Pet and in doing so, I acknowledge the recommendation given by First Class Pet Sitting/First Class Pet Wedding Assistants that each Pet be vaccinated, de-wormed, and protected from harmful insects according to veterinarian recommended standards prior to the commencement of the Services.

This Veterinary Release Agreement is valid from the date below and grants permission for future veterinary care without the need for additional authorisation each time First Class Pet Sitting/First Class Pet Wedding Assistants provides Services for one or more of my Pets. I understand that this Veterinary Release Agreement applies to all of the Pets that I make a Booking for. In signing this Veterinary Release Agreement, I confirm that I have sole authority to make health, medical, and financial decisions regarding the Pet(s) that the Services are provided in respect of.

Please ensure you have left your credit card details with your chosen veterinarian.

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SPECIALTY SERVICES
Weddings
Surprise Spouse at Wedding
Engagement Photo Shoot
Save the date Photo Shoot
Renewal of Vows
Same Sex Ceremony
Baby Naming Ceremony
Commitment Ceremony
Transitions and Lifecycles

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